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Journal of Marketing Education, Vol. 25, No. 2, 130-142 (2003)
DOI: 10.1177/0273475303254004

Enhancing Learning Outcomes: The Effects of Instructional Technology, Learning Styles, Instructional Methods, and Student Behavior

Mark R. Young

Department of Marketing at Winona State University, Winona, Minnesota.

Bruce R. Klemz

Department of Marketing at Winona State University, Winona, Minnesota.

J. William Murphy

Department of Marketing at Winona State University, Winona, Minnesota.

The delivery of marketing education seems to be rapidly shifting toward pedagogy rich in experiential learning and strongly supported with educational technology. This study integrates and extends previous research efforts and investigates the simultaneous effects of multiple influences of technology and nontechnology factors on learning outcomes. Responses were obtained across a marketing curriculum with technology-accustomed students. The findings suggest that the use of preferred instructional methods will enhance each of the three different measures of learning outcomes, while encouraging supportive class behaviors can increase self report performance and course grade. Regardless of the dependent outcome measure, only one of the five instructional technology variables proved significant, suggesting that in contrast to previous studies that examined technology in isolation, when analyzed relative to other learning factors, technology’s influence is secondary. Implications are discussed with practical suggestions for the classroom and direction for further investigation.

Key Words: pedagogy • instructional technology • learning styles • student behavior • learning outcomes


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