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Journal of Marketing Education
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Social Loafing on Group Projects

Structural Antecedents and Effect on Student Satisfaction

Praveen Aggarwal

University of Minnesota Duluth

Connie L. O'Brien

University of Wisconsin-Superior

To respond to the expectations of the industry and business school accreditation bodies, marketing faculty have been making extensive use of group projects in their curricula. A common problem with the use of student groups, however, is that of social loafing. In this study, we identify some easy-to-implement project set-up factors and examine their impact on reducing the incidence of social loafing. We find that the incidence of social loafing increases with the scope of the project and the size of the student group assigned to the project. We also find that having multiple peer evaluations during the course of the project reduces social loafing. We study the impact of social loafing on students' satisfaction with group members' contribution and the perceived fairness of the project grade. Recommendations for reducing social loafing and increasing students' satisfaction with group projects are also discussed.

Key Words: social loafing • group projects • free riding • group dynamics • student satisfaction

This version was published on December 1, 2008

Journal of Marketing Education, Vol. 30, No. 3, 255-264 (2008)
DOI: 10.1177/0273475308322283
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[Abstract] [PDF]